Business planning that develops the concept, and knowledge of the marketplace to ensure success.
Researching all available resources to ensure that the business remains viable.
Ensuring that sufficient funds are in place to meet all start up costs, and that funds are available to cover initial start up period to establish the business.
Recruiting a motivated team, and putting in place a training plan to ensure that they have the skills to give them the confidence to deliver an excellent experience to every customer on every visit.
Working with the team during training ensuring that they have a memorable experience that they can then deliver to customers.
Every Business is different so every programme is tailored to meet each businesses individual needs. Giving them the tools to succeed.
Aileen brings over 30 years experience having operated two highly successful venues.
Aileen is currently delivering project management, as an Investment Support Coach to an International Brewery Company. Working with operators and management teams to ensure a smooth business launch.
Working with a variety if independents starting out in the trade to ensure that they have the tools to run a profitable and successful business.
Aileen uses her experience and passion for the industry to deliver hands on practical training, delivered by enthusiastic, experienced operators, that’s fun and memorable.
Delivering Licensing training since 2008, to independents and national companies. Covering the Licensing Scotland Act of 2005, backing up with training tailored to business needs.
Licensing training to comply with Licensing Scotland Act 2005.
Staff training required for all staff that are involved with selling, serving and supplying alcohol that do not have Personal Licence.
Covering all aspects of food basic handling.
All aspects of cellar temperatures, storage, delivery keg handling and changing, gas handling and changing.
Travelling the customers journey, gaining the skills and knowledge to create a memorable experience.
Getting to know your offer, your food, your drinks and how to deliver excellent Customer Service 100% of the time.
The Food & Drinks Service Course includes the following areas:
Cocktails, Perfect Pour, Wine Service, Coffee Service & Till Operation
Please contact us with any business enquires or training questions you may have and we will be happy to help.CONTACT US
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